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Sales Policy

Delivery Policy

We guarantee Wonderbell to be packaged and ready to go within 48 hours of purchase.  You should receive a notification from us when it is on it's way. Actual dates of arrival depend on chosen shipping class, holidays, natural events, and special circumstances.

We currently offer 2 shipping options within the United States:

Standard shipping is $3.97 for the continental U.S.A. through USPS, our primary mode of shipping. If you select a shipping method other than Standard, and/or order a larger quantities of Wonderbell's, additional shipping charges will apply.

The cost for shipping is based upon total weight. An additional surcharge may apply to some items due to their size and or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.

Do we ship internationally?

We only ship to the continental U.S.A. as of now. You can follow us on Facebook, Instagram, or Twitter for new updates on new products, or on international shipping updates.

Return/Refund Policy

Thanks for shopping at Wonderbell.com.

If you are unsatisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date of purchase.

To be eligible for a return,

Your item must be unused.

Your item must be in the original packaging.

Your item needs to have the receipt for proof of purchase.

To see if you are eligible for a refund, please contact us via our Contact Us page, or email us directly at james@wonderbell.com with subject line "Request for Return/Refund." Please describe in detail when you purchased your Wonderbell, when your Wonderbell arrived, and what is the main reason for return. One of our team members will respond  ASAP of receipt of your email.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 14 days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.